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3.6 | 98 Reviews

Smart Top Control Dishwasher with 1-Hour Wash & Dry, QuadWash® Pro, TrueSteam®, and Dynamic Heat Dry™

LG LDTH7972S

Available in 2 Color(s)

Features

  • Our leading 1-hour wash and dry cycle gives you sparkling, table-ready dishes in less time
  • High-pressure jets with 38% more cleaning power, as compared to our standard QuadWash®
  • Dynamic Heat Dry™ (2024)
  • TrueSteam® with Sanitization

Quick Specs

  • Type: Dishwasher
  • Style: Built In
  • Width: 23.75"
  • Height: 33.625"
  • Depth: 24.625"
  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: No
  • Decibel Level: 44.0 dB
  • WiFi Connected: Yes

See More

 
Image Feature

The Industry's Leading 1-Hour Wash & Dry

LG's exclusive QuadWash® Pro and Dynamic Heat Dry™ technologies combine to deliver the industry's leading 1-hour wash and dry cycle 1 for sparkling, table-ready dishes in less time. So you can spend more time on what matters.

Watch Video

Image Feature

Pro-Level Cleaning Performance

Tackle post-dinner cleanup like a pro with the enhanced cleaning power of QuadWash® Pro. High-pressure jets with 38% more cleaning power 2 , spray dishes from multiple angles, while soaking them with over one million microbubbles to help break down stubborn food residue and provide exceptional cleaning performance.

Watch Video

Image Feature

Drier than Ever

Our Dynamic Heat Dry™ technology circulates hot air throughout the dishwasher for faster, more complete drying 3 that won't melt your plastics, delivering sparkling, table-ready dishes right off the rack.

Watch Video

Image Feature

Clean, Sanitize, and Reduce Water Spots

LG TrueSteam® uses the power of steam to penetrate food residue and help eliminate water spots by up to 60% 4 . Plus, LG dishwashers are certified by the National Sanitation Foundation to reduce bacteria on dishes by 99.999% and reach a final rinse temperature greater than 150°F when operated on the Steam cycle 5 for peace of mind.

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Keep an Eye on the Clock

Conveniently manage your time with a hidden LED display that counts down the remaining cycle time. When the dishwasher is not in use, the display disappears for a sleek look.

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Make Room for Last-Minute Items

Use the handy slider to adjust the 3rd rack height-even when fully loaded-to make room for taller items at the last minute. Not only can you save time and wash fewer loads, it's also a convenient spot for hard-to-fit items like flatware, long-handled utensils or small espresso cups.

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Easy installation with pros and DIYers in mind

LG dishwashers are built with pros and DIYers in mind. Every dishwasher comes with a thoughtfully built base and standard hardware designs that helps save time and money. Every LG dishwasher includes features such as: Flexible Mounting, Factory-Installed 3/8" Brass Fitting and 6-Foot Drain House to help prevent leaking, Faster Leveling, Quick-Access Junction Box, No-Fuss Insulation Blanket, and Universal Installation Parts.

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Brilliant Visibility

Now you can check on dishes in an instant with the help of interior LED lighting. Two integrated tub lights turn on when the dishwasher door is opened, so you can easily check on your favorite mug.

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Built In Leak Protection for Peace of Mind

ThinQ monitors water supply, drainage and leakage and will notify you if any issues arise after installation. Built right in for worry-free operation. Compatible models with ThinQ Care will alert you as soon as there is an issue. 6

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More Flexibility Means No Dish Gets Left Behind

EasyRack Plus® lets you fit more dishes, run fewer loads and make short work of after-dinner cleanup. With three height settings, the upper rack adjusts effortlessly and smoothly to make room for tall stemware on top or oversize pans below. Customizable tines offer greater flexibility for loading dishes of all shapes and sizes without compromising cleaning performance.

Image Feature

ThinQ® Helps Make Life Happen

The ThinQ® app offers control and convenience to help you simplify life and enjoy the comforts of home. Control your dishwasher remotely or use voice commands with Google or Alexa voice assistants. Plus, download additional cycles and access Smart Diagnosis, customer support, and more. ThinQ Care™ sends usage, maintenance, and diagnostic alerts to help your appliances run smoothly. ThinQ UP™ appliances receive software updates for new features and enhancements. 7

Image Feature

Keep Your Appliance Running Smoothly

Available within the ThinQ® app, ThinQ Care provides proactive smart alerts for your LG appliance. Get notifications about usage, maintenance, plus early diagnosis, right on your smartphone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your LG appliance running its best for years on end.

The Industry's Leading 1-Hour Wash & Dry LG's exclusive QuadWash® Pro and Dynamic Heat Dry™ technologies combine to deliver the industry's leading 1-hour wash and dry cycle 1 for sparkling, table-ready dishes in less time. So you can spend more time on what matters.

Pro-Level Cleaning Performance Tackle post-dinner cleanup like a pro with the enhanced cleaning power of QuadWash® Pro. High-pressure jets with 38% more cleaning power 2 , spray dishes from multiple angles, while soaking them with over one million microbubbles to help break down stubborn food residue and provide exceptional cleaning performance.

Drier than Ever Our Dynamic Heat Dry™ technology circulates hot air throughout the dishwasher for faster, more complete drying 3 that won't melt your plastics, delivering sparkling, table-ready dishes right off the rack.

Clean, Sanitize, and Reduce Water Spots LG TrueSteam® uses the power of steam to penetrate food residue and help eliminate water spots by up to 60% 4 . Plus, LG dishwashers are certified by the National Sanitation Foundation to reduce bacteria on dishes by 99.999% and reach a final rinse temperature greater than 150°F when operated on the Steam cycle 5 for peace of mind.

Keep an Eye on the Clock Conveniently manage your time with a hidden LED display that counts down the remaining cycle time. When the dishwasher is not in use, the display disappears for a sleek look.

Make Room for Last-Minute Items Use the handy slider to adjust the 3rd rack height-even when fully loaded-to make room for taller items at the last minute. Not only can you save time and wash fewer loads, it's also a convenient spot for hard-to-fit items like flatware, long-handled utensils or small espresso cups.

Easy installation with pros and DIYers in mind LG dishwashers are built with pros and DIYers in mind. Every dishwasher comes with a thoughtfully built base and standard hardware designs that helps save time and money. Every LG dishwasher includes features such as: Flexible Mounting, Factory-Installed 3/8" Brass Fitting and 6-Foot Drain House to help prevent leaking, Faster Leveling, Quick-Access Junction Box, No-Fuss Insulation Blanket, and Universal Installation Parts.

Brilliant Visibility Now you can check on dishes in an instant with the help of interior LED lighting. Two integrated tub lights turn on when the dishwasher door is opened, so you can easily check on your favorite mug.

Built In Leak Protection for Peace of Mind ThinQ monitors water supply, drainage and leakage and will notify you if any issues arise after installation. Built right in for worry-free operation. Compatible models with ThinQ Care will alert you as soon as there is an issue. 6

More Flexibility Means No Dish Gets Left Behind EasyRack Plus® lets you fit more dishes, run fewer loads and make short work of after-dinner cleanup. With three height settings, the upper rack adjusts effortlessly and smoothly to make room for tall stemware on top or oversize pans below. Customizable tines offer greater flexibility for loading dishes of all shapes and sizes without compromising cleaning performance.

ThinQ® Helps Make Life Happen The ThinQ® app offers control and convenience to help you simplify life and enjoy the comforts of home. Control your dishwasher remotely or use voice commands with Google or Alexa voice assistants. Plus, download additional cycles and access Smart Diagnosis, customer support, and more. ThinQ Care™ sends usage, maintenance, and diagnostic alerts to help your appliances run smoothly. ThinQ UP™ appliances receive software updates for new features and enhancements. 7

Keep Your Appliance Running Smoothly Available within the ThinQ® app, ThinQ Care provides proactive smart alerts for your LG appliance. Get notifications about usage, maintenance, plus early diagnosis, right on your smartphone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your LG appliance running its best for years on end.

Features

  • Our leading 1-hour wash and dry cycle gives you sparkling, table-ready dishes in less time
  • High-pressure jets with 38% more cleaning power, as compared to our standard QuadWash®
  • Dynamic Heat Dry™ (2024)
  • TrueSteam® with Sanitization
  • Built In Leak Detection monitors water supply, drainage and drainage and leakage
  • When the dishwasher is not in use, the Hidden LED Front Timer disappears for a sleek look
  • The height-adjustable 3rd rack provides space to fit everything from long flatware to small cups
CAPACITY
Lower Rack Dish Height Limit 12.5"
Total Place Settings 15
Upper Rack Dish Height Limit 9"
CERTIFICATIONS
NSF Yes
DIMENSIONS/CLEARANCES/WEIGHT
Carton Dimensions (in) (W x H x D) 28" x 34 3/4" x 29 5/8"
Depth with Door Closed with Handle (in) 26.8"
Depth with Door Open (in) 49.25"
Product Dimensions (in) (W x H x D) 23 3/4" x 33 5/8" x 24 5/8"
Product Weight (lbs) 97 lbs
Shipping Weight with Carton (lbs) 109.13 lbs
FEATURES
Hidden Count Down Timer Yes
Heated Dry Option Yes
QuadWash® Pro Yes
3-Stage Filtration System Yes
ADA Compliant No
Detergent and Rinse-Aid Dispenser Yes
Drying System Dynamic Heat Dry
End of Cycle Indicator Beeper + END Indication on Display
Hybrid Condensing Drying System Yes
Inverter Direct Drive Motor Yes
LoDecibel™ Quiet Operation 42 dBA
Multi-Level (5) Water Direction No
Number of Options 8(Flex Zone,Steam,High temp,Dry Boost,Delay Start-Up to 12 hours,Control Lock,Night Dry,Remote Start)
Number of Spray Arms 3 (Top, Upper, Lower)
Number of Wash Cycles 10(Auto,Heavy,Delicate,Refresh,Normal,1-Hour,Download Cycle,)
Leak Detection Yes
Rinse-Aid Indicator Yes
Safety Float Switch (Leaks) Yes
SenseClean™ Wash System Yes
Soil (Turbidity) Sensor Yes
Time Remaining Indicator Yes
TrueSteam® Yes
Variable Spray Intensities Yes
Vario Wash Yes
Dynamic Heat Dry™ Yes
1-Hour Wash & Dry Yes
LIMITED WARRANTY
Control Board and Rack Parts 2 Years
Direct Drive Motor 10 Years
Labor 1 Year
Parts 1 Year
Stainless Steel Door Liner or Tub 2 Years
UPC 48231344180
POWER RATINGS
CEE Tier 1
ENERGY STAR® Qualified Yes
Energy Use (kWh/Year) 238 kWh/Year
Water Factor (WF) 2.9
RACKS AND BASKETS
3rd Rack (Fixed) No
BPA-Free Nylon Coated Racks and Tines Yes
Cup Rack Yes
Cutlery Baskets Yes
EasyRack™ Plus System Yes
Fold Down Tines Yes (Fully Fold on Upper & Fully (Smart) on Lower)
Glide Rail Yes
Height Adjustable Middle Rack Yes
Height-Adjustable 3rd Rack Yes
Rack Handle Yes
Stemware Holder Yes
Wheel Bearing Yes
STYLE AND DESIGN
All Available Colors PrintProof™ Black Stainless Steel, PrintProof™ Stainless Steel
Control Panel Location Top Control
Electronic Controls Fully Integrated Control Panel
Fingerprint Resistant Yes
Handle Bar Handle
LED Tub Light No
PrintProof™ Finish Yes
Tub Light Yes
Tub Material NeveRust™ Stainless Steel
SUMMARY
Series LG
DISHWASHER THINQ® SMART FEATURES
Monitor Cycle Time No
ThinQ Care™ Yes
NFC Tag On No
Remote Control No
Remote Monitoring Yes
SmartDiagnosis™ Yes
SmartThinQ® No
ThinQ® Smart Technology Yes
wi-fi Enabled Yes
ThinQ UP™ Yes

Quick Specs


  • Appearance

  • Type: Dishwasher
  • Style: Built In

  • Dimensions

  • Width: 23.75"
  • Height: 33.625"
  • Depth: 24.625"

  • Features

  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: No
  • Decibel Level: 44.0 dB
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 7/11/2024 to 10/30/2024 Must be postmarked by: 1/30/2025

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 1/30/2025.

LG Summer Savings Event Rebate

Offer Expires: 7/11/2024 to 8/7/2024 Must be postmarked by: 9/7/2024

Receive up to a $550 rebate with purchase of select LG Appliances. Rebate form must be postmarked by 9/7/2024.

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Delivery is available for appliances, TV's, and Mattresses in our local area. Professional installation of car audio available at Lewiston store. Please contact store for more information.

For all out of State orders, (with exception to Washington State residents within 80 miles of our store), shipping is not available. Please call store for details.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

60% of reviewers recommend this product.

3 Stars

Cleaning Question

D L K 7/9/2024

Glass ware does not come out sparkling clean after wash. They have a film that requires hand washing after the cycle. Asked before with NO feedback ??
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
3 Stars

Does not clean glassware

D L K 7/5/2024

Wont get glassware clean have to hand wash after being washed in unit. Even use finish in holder.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Dishwasher

MAC Family 6/27/2024

Am pleased with my new Dishwasher cleans well and is very quiet
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Nice dishwasher

Steve the Physics guy 6/27/2024

Very quiet and cleans well. I never knew I needed a light inside my dishwasher but we love the feature.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Amazing Features

Sko23 6/22/2024

3 weeks in the new house with all LG appliances. Havent used all the great features as yes. Dishwasher is amazingly quiet and washing and drying cycles are equally thr best weve ever owned. Looking forward to enjoying all our LG appliances. Great dishwasher
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

So far so good

Lori112 6/15/2024

Have only had the dishwasher for 6 weeks or so but so far Im very pleased. Its amazingly quiet and dishes come out sparkling. The only downside Ive noticed so far is that it takes a long time to go through the cycle.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Would not recommend

KRFL 6/15/2024

Purchased from Lowes cleaned well but after 2 years motor went out. LG Warranty the motor but not the labor. Not worth the money since motor will probably have to replaced every 2 years.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Pretty but no customer service for warranty repair

Daddio855 6/11/2024

I have owned this dishwasher for about a year now. It has a lot of bells and whistles so it is difficult to know if it is working properly. It has different music chimes to let you know that the cycle has finished or to warn you of things but ours randomly chimes throughout the cycle without showing an error code and even when the dishwasher is empty. The worst was when it woke us up at 4 am because it decided to start singing. The cycle completed hours earlier and no error codes were shown on the unit or in the app. I finally called for service because nothing I tried was helping. Calling service was the biggest wrestling match Ive seen since high school. They are obviously trained to schedule a service call as a last resort. The first time I called I told the robot that I wanted service and was placed in a queue until the call was answered. Then the call hung up. When I called back the robot asked if the concern was related to the issue the operator help me resolve previously. Laughable. This was on a Saturday so maybe they were closed but the robot never mentioned anything about being closed. I called next on a Wednesday and finally got to talk to a human after the robot transferred me. The operator had no clue what I was describing and told me to try the same things that are in the troubleshooting guide in the manual. LG had no record of me being a customer even though I registered the unit on their app when I bought it. They told me to contact the store where I bought it and get a receipt and text it to them so they could confirm that I bought their dishwasher. The operator actually called me back when he said he would so props for that. I was transferred two more times with each person trying harder and harder to not schedule a service appointment. I was threatened reminded many times that if they come out and the issues are my fault I would be charged for the visit and the warranty wouldnt cover it. The final woman started telling me that the beeping and singing was normal and that it would go away on its own. She must have lost her bonus for the month because I insisted that someone come out and look at the dishwasher and she finally agreed to schedule me. It took me over 2.5 hours to schedule my service appointment from the time I first called. The service technician that came out was friendly but didnt even test the dishwasher or ask about symptoms. He brought a new motherboard with him and replaced it and left in under 20 minutes. Obviously he knew exactly what was wrong with the dishwasher.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

New $1000 LG dishwasher works less than 1 year

Sherry48 6/5/2024

I loved my new dishwasher purchsed in April of 2023 and WOULD have given this a 5 star rating BUT...3 days before the manufacturers warranty ran out the machine STOPPED WORKING Since it was on a weekend I went back to COSTCO where I purchased it and started their extended warranty process. I has to go thru LG and it has been a li g and drawn out process using some service thst only has an address but no actual physical presence. The first tech who came out was just a diagnostician and that took about 3 weeks. A part was ordered and then another 3+ week wait until he came back and discovered it was not the problem he thought He thinks he has found it and another 3+ weeks later he will come back next week to hopefully fix it. BUT I have been without my dishwasher for 2 months and nothing fixed. Had I not purchased it at COSTCO I would be paying for this myself and it would be expensive. I know because the reason for the new dishwasher was to finally replace my 2008 LG dishwasher that I had to have repaired 2 time for over $700 total This entire experience has been less than even satisfactory.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

False Advertising LOUD

JiminKS 6/4/2024

False advertising. This claims to be quiet at 42 dB. Main reason I bought it. My last one was 44 dB and fantastic. It was always near silent. This is very loud. I even have a dB recorder. 6 AWAY WAS MEASURING 60 dB And not at times... through the whole wash cycle. At $1000 Im very disappointed. I could get a cheap one for half that price if loudness didnt matter.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Works great

Kims3 5/13/2024

We purchased the LG dishwasher for our new construction home and it does a great job cleaning our dishes and silverware.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great

SB12 5/4/2024

Efficient dishwasher. Different washing modes. Easy to operate. Easy to load dishes.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Dishwasher

SB 09 4/27/2024

Great dishwasher. Works well. Had to call LG to adjust a rack. They replaced both racks.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Hate this dishwasher:

AndreaKC 4/14/2024

Very inefficient design especially the bottom rack. The soap dispenser doesnt always pop open during the wash so it has to be redone. Its loud. Despite rinsing our dishes do not come out looking clean. I am very disappointed in this dishwasher after using it for 1 year.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

DONT BUY THIS DISHWASHER

Jerianne1011 4/6/2024

I am very unhappy with this dishwasher. I bought it in November and used it maybe twice before it stopped working. I needed a new part which was replaced and it still didnt work. I was told that now it needs a new drain pump. The pump was ordered and I received an email stating it will be delayed. I asked for a new dishwasher and was told to wait until I get the pump to see if that resolves the issue. I am extremely annoyed. I spent over $800 for this dishwasher and they wont replace it. It is a lemon.
Originally posted on lg.com

No, I do not recommend this product

Quality

 
5 Stars

We especially like the Extra Dry Boost feature.

RR16 4/2/2024

My husband and I purchased this dishwasher March 5th 2024 and are amazed at how quiet it is during the entire dishwasher cycle.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Zero.

Taggartn 3/31/2024

We bought this dishwasher in October it started having problems with the tray in December we got the rails replaced in January and here we are again having to do it again. The repairman this time came out a week and a half ago and havent seen or heard from him yet he was here 5 minutes and havent seen him come back to fix it yet I would never ever buy another LG
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Didnt last a year

Ian25 3/29/2024

Less than a year the wash motor crapped out and the service company they recommended scratched cabinets and left not completing the repair. The unit cleans well which is what a dishwasher is supposed to go but the service was not a good experience
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Oh Happy Day Iv got a new LG Dishwasher

Sweetgirl114 3/28/2024

Just received my new LG dishwasher and WOW just wow I now can feel confident taking dishes out in front of friends and family. What do I mean? With my old dishwasher lots of food would be left on the dishes and I would be embarrass if someone saw this. Now I can load my rice pot with dried rice my dinner plates with spaghetti sauce and mac and cheese plates with dried cheese etc. without any concerns. So happy with my new LG appliance.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Not sure until replacement part is delivered.

Lindawmelbourne 3/13/2024

Our new LG dishwasher was installed in 2/24. Used it 2x and the bottom tray roller broke called LG spoke with a rep and was told I would be receiving a new tray within 10 business days 12 days later still waiting for replacement. Dishwasher cleans well but am unable to roll out the bottom trayAlso bought a LG refrig and LG microwave.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Quiet and handsome

MichelleSalvy 3/12/2024

Quiet and Aesthetically pleasing dishwasher. Dishes come out very clean. Easy to use and love that I can start it via the app on my phone. Only complaint is that it does not dry my dishes as I was told it would.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Lots of options

Michelle Salvy 3/10/2024

I have had my dishwasher for about 3 weeks. Aesthetically it is very nice. I love that it does not have finger prints all over Functionality is good. It is relatively quiet and my dishes are very clean. My only complaint is that I was told that my dishes would be completely dry when done. Im not sure that is 100 true. However I am working on figuring that out because it may very well be user error. There are lots of options and I may not be choosing the correct one.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Not worth the $$

Eb77eb77 3/5/2024

Dont waste your $$. Weve owned this dishwasher for 1 year so I have the experience. Every single cycle at least 1 item comes out dirty... every cycle Ive owned a lot of dishwashers I know how to load a dishwasher I even pre-rinse and this dw does not live up to the claims. Contacted LG within the first month due to the dirty dishes they did send out a rep and it was determined that I was not running hot water in my sink in order to prime the hot water lines in the dw... what Its my fault that Im not wasting hit water because your dw only pulls water for a few seconds before starting its cycle AND if the water isnt hot the dw doesnt heat it up internally so its left washing with like warm water if I dont prime the lines. Ridiculous. I guess energy efficient doesnt mean efficient in all areas. Also the dishes are always wet at the end of the cycle. None of the settings rectify any of these problems. I was also told that u needed to put my dishes in fully dirty no rinsing because the smart dw senses the amount of debris and thats what determines how much it washed. Seriously... then why cant the smart dw get off the debris its leaving. One last thing the collapsible vertical tracks on the bottom and top which are meant to make u feel as though you have more size options are a headache Im constantly having to prop them back up because the slightest bump causes the entire row to collapse and the dishes to flop over that are already in between the spacers that then fall. Its annoying. And its almost every time. Top or bottle they all do ut. To begin with. Disrespectful that LG tries to put their faulty dw problems off on the customer. Definitely NOT worth spending the extra money.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Cleaner then ever

LeeRoy2731 3/2/2024

Love this dishwasher The light feature is amazing. Love the dream and 2 hour feature . The dishes come out sparkling clean. I have the LG refrigerator oven washer and dryer also. Love these sleek easy to use appliances. Definitely recommend . Debbie
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Good but not great

Ianm25 2/27/2024

Quiet unless motor is not bad. Racks are smooth and study. Cleans well. Just disappointed on the wash motor going bad
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Very good

skat1776 2/24/2024

We are very pleased with the purchase. This is a very technologically advanced machine. It works very quietly at least compared to the previous dishwasher. There was a bit of confusion with receiving and installing the product. The dishwasher has a lot of advantages I wont list them all but there are also a few disadvantages. After pressing the start button I only have 4 seconds to close the door and start the cycle. The dishwasher is equipped with a sensor for an open door so why cant it start the cycle after the door is closed or at least count down from ten? But perhaps the biggest disappointment was the inability to start the dishwasher from the app. This is certainly possible but only if you first press the remote start button on the dishwasher. We like to load the dishwasher close the door and not start the cycle right away but then the next morning we are in for a surprise in the form of unwashed dishes. It would be very nice to be able to check the status of the dishwasher from our bed and if it hasnt been started start the process. But overall the product is very good it performs its functions fully and efficiently. Highly recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Started off awful ended up a good product

thambi0126 2/14/2024

We bought our new LG dishwasher in August and from the get-go it was malfunctioning. It would do the strangest things like starts beeping when it was turned off all the panel lights would turn on and stay on until you cut the power to it beep incessantly when it was on a wash delay until you restarted it. It was incredibly annoying. We finally called LG repairs and someone came out and told us the panels motherboard was defective and would need to be replaced. FOUR WEEKS later we finally have it replaced and it works great
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Joec9 2/12/2024

Dishwasher still not working. Waiting on an update from LG Wrong part were sent to the service company
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Working is satisfactory but the Wi-Fi doesnt work

FazalR6 2/9/2024

I bought it in January and the installer was not professional. He didnt help to make it enjoyable for my family.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Looks good but works terrible

None0 2/9/2024

Most Expensive and Worst Dishwasher I have Ever Owned in 40 years. I bought this Last year for my New house had to downsize due to Husband Passing but wanted a really good dishwasher I had to buy all new appliances for this little house. The dishwasher NEVER gets the dishes clean and I rinse them off before putting them in they come out looking terrible Silverware has a film on them and always has to be hand washed and dried. If I leave them over night after being washed they have black stuff on them that looks like Mold. I truly regret buying this thing. So Disappointed and dont have the money to get a different one. I wish I would have gotten the cheapest one they had Im sure it would be better.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Dishwasher

Piggy3 2/3/2024

Had it under a year and started experiencing an issue. Loud humming noise and a thumping noise. Repairmen came out and waiting for parts to come in. So we will see what happens. Up until this happened it worked great.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Love the features and the racks.

Piggy3 1/29/2024

Had it less than a year. Loved it til recently it started making two noises. Call LG up and asked for a repairman since it is still under warranty. Customer service repair was not very helpful and was insisting I probably did not maintain it. Which is totally untrue. I called another customer service person at LG. He listened to the noise from video I sent and researched the problem. He is sending someone out this week. It is a shame I had to go to two customer service people to get a promising result. I still like my dishwasher and hope its a minor problem.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Major Fail

oNeCaLmOm 1/25/2024

If Sears would actually install this dishwasher I could tell you if its any good. According to their installation department they dont have anyone that installs this machine. Its been sitting in my dining roon since December 12th. Epic Failure Sears
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great machine easy to use

JCK5 1/25/2024

I did research on multiple dishwashers. This LG dishwasher received excellent reviews and it surpassed every expectation when I used it. The light up function when the door is open is amazing and helps with loading. I am extremely happy with this purchase and I have recommended it to my friends and family. Thank you LG.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great Dishwasher

Djalady 1/21/2024

This LG dishwasher is very nice. Love the inside lighting. Getsbdishes very clean.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Installation would be really nice

oNeCaLmOm 1/20/2024

I am still waiting since December 12th 2023 for Sears to install my dishwasher. No clue if it works for not. They really dropped the ball on this. So disgusted with the runaround I keep getting.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Lousy products

NCMS 1/14/2024

Bought 11/20/23 and still cant use. Middle rack defective. Finally got a tech here there was a broken piece that had 26 very small ball bearings he could only find 14. It trips every GFI in the kitchen .Had all GFIS checked by electrician. They were all good.Brand new kitchen renovation. Happens 4-5 minutes into cycle. LG has the worst customer service I have experienced. Supposedly the presidential liaison Nikita is to help correct this problem . I have not gotten a response from her. I will never recommend this company to anyone they do not stand behind their warranty at all.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Buyer beware parts failing less than 3 years in

JKLITH 1/13/2024

Bought a similar model 3 years ago and the touch control panel started cracking after two years which to LGs credit they replaced even though it was out of warranty. Now the side rails for the main basket have failed. All the bearings have fell out of the rails. On top of that the baskets have started to rust. LG will not warranty. Each rail is $110 so to replace both is 25 of the cost of a new machine and that doesnt even include what it would cost to replace the rusting baskets. Im very concerned about the longevity of LGs products since I bought a full set of kitchen appliances at the time of the dishwasher purchase.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Quiet

chbill 1/12/2024

I purchased this dishwasher over six months ago and it is the best dishwasher I have ever had It is so quiet and I love the one hour cycle
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Rajul Patel 1/11/2024

Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Spotless dishes

LisaAM 1/4/2024

I bought this about a month ago and so far I am completely satisfied with it. I got a great deal on Thanksgiving sale. Dishes come out very clean no water spots on anything and the interior doesnt get spots either. I didnt think I would care much about the interior light but it is a great feature for at night. I also do love the upper third rack. I usually run it at night and use the night dry and steam and everything looks great in the morning. It is very quiet overall. The lights on the front for when it starts and when it finishes is very helpful. I also tried the 1 hour wash for a smaller load and that worked well.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

DG Jones 1/3/2024

Havent had the opportunity to use my LG Dishwasher as it arrived broken--rail on one side of the basket was broken. Repair person came out...no proper equipment to repair. Has to be ordered. PLEASE DO NOT SEND ANY SOLICITING EMAILS
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Feel like I got your money now go away

Chris Betsch 12/26/2023

I bought this dishwasher a month ago and its never worked. Tech has been out 3x. The last time we said it was my water pressure installed a pressure reducing valve and still have wont run. Been trying to get this dishwasher switched out but to no avail. Just cant figure out why I have to endure all this crap trying to get it replaced I purchased all appliances at once spent a lot of money and LG has handled this issue terribly.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Feel abandoned

Chris Betsch 12/20/2023

Here is my experience with the dishwasher and your service first day ran a load of dishes leaked all over the floor. Tech comes out now machine wont even turn on for him orders parts comes out again leaks worse order more parts. Still waiting to hear from him. I want a new dishwasher to replace the one that will ultimently cause me more grief down the road. LG feels I need to keep this problem plague machine and let the Tech just keep throwing parts at it. I didnt buy a fefurbished machine I purchased a new one and thats what I want. Its been 3 weeks without a dishwasher I spent over $3500.00 for all my appliances and this is how im treated. Customer satifaction doesnt mean a thing to LG. They should be looking at there quality control center. Not outputing crap and expecting the customer to accept it. Every time the tech comes out someone has to be there now he is using our towels to mop up the water then we have to do laundry I keep asking LG when my wood floor starts to warp or mold in the joints are they going to cover the cost or reinstalling.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

NCMS 12/19/2023

Still waiting for dishwasher to be fixed by LG. Bought 11/20 delivered 11/28 installed by licensed plumber. Went to use 11/30 middle rack broke is under manufacture warranty not even 1 mo old. They want to charge me to send a tech out...really?
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Installation problems

MaryAB7 12/19/2023

I love the LG dishwasher. The original installation was very bad. The LG technician who came after the second dishwasher was delivered was wonderful to correct the multiple installation mistakes and hook up the drain so it worked . I suggest that LG train the delivery/installation teams. Now it works great. Dishes never cleaner.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

It has great features easy to use.

Scott I 12/18/2023

I have bought this 2 months ago and I am very happy about it that I bought LG brand.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

The LDTH7972S is worth every penny

Happy LG Family 12/17/2023

We got our LDTH7972S nearly two months and boy is it fantastic Actually game changer sums it up best. Dont listen to the negative reviews - if youre like us and havent upgraded your dishwasher in over 10 years you will be completely awed by how AMAZING this LDTH7972S is in comparison. For starters it is SO quiet We never ran our old dishwasher at night it was so loud. Not this one: we frequently run it on a delay after midnight for time of use savings on our electric bill and we never hear it running Instead were greeted in the morning with sparkling dishes cups and utensils to be put away. The LDTH7972S does an incredible job of cleaning and drying especially compared to our old dishwasher. With Finish rinsing agent and Cascade dish detergent tabs whatever we wash comes out sparkling clean. Weve also found the Night Dry with Dry boost gets everything dry with the only exception being the bottoms of upside-down coffee mugs or anything else that can collect water if not overturned and/or angled correctly. Thats also vast improvement over what we were used to seeing with our old dishwasher. Another feature we like is how easy it is to lower or raise the second and third racks. I could go on about all of the great features of the LDTH7972S such as the ThinQ app - but suffice it to say that every feature that LG describes on their website about this dishwasher are spot on and work just as described. But there are two simple yet amazing features that might go unnoticed in other reviews so we will mention them here are the LED lights on the inside of the dishwasher as well as the LED display that appears on the outside top center of the door when the machine is powered on. Both of these simple features are game-changers. Being able to see clearly inside the machine when you open the door is obviously wonderful and the exterior LED display is pure high-tech magic. See the uploaded photo from our dishwasher: I cant stop marveling at how the display appears on the stainless steel without any hint of a display screen in the door. We love doing our dishes with the LDTH7972S and you will too
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Bad experience from LG

NCMS 12/14/2023

I bought this 11/20/23 was delivered 11/28/23 installed by licensed plumber went to use 11/30/23 and middle rack fell off on L side. Have been dealing with LG customer service for the past 3 1/2 weeks. And am getting nowhere with LG. The keep dancing around the issue. And they want me to pay for a tech to come and look but yet they have a 1 yr warranty and their motto is Life is good not if you buy a product that the manufacturer doesnt stand behind. They give you the run around. Very disappointing and unacceptable.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Worst dishwasher ever

Paul O 12/11/2023

Worst dishwasher I have ever owned. First of all its LOUD. You cannot watch TV in the next room when this is running. Second it doesnt dry the dishes on any setting even when you select extra dry. The racks are rusting. This was installed by the builder of a brand new house I can only assume they got a cheap package deal on multiple units. This is a piece of junk. I will never buy an LG anything after owning this thing.
Originally posted on lg.com

No, I do not recommend this product

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